At FARRELL CYBRIX LLC, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
Return Eligibility
Customers may request a return within 14 days of receiving their order. To be eligible for a return:
- Items must be unused and unworn
- Items must be in original packaging
- Proof of purchase is required
Non-Returnable Items
Certain items may not be eligible for return, including:
- Items marked as final sale
- Items that have been worn, washed, or damaged by the customer
- Clearance or promotional items (if specified)
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within a few business days.
Shipping fees are non-refundable unless the return is due to our error or a defective product.
Exchange Policy
We currently offer exchanges only for defective or damaged items. Please contact us promptly if you receive such an item.
Return Instructions
To initiate a return, please contact us at:
Please include your order number and reason for return.
Contact Information
FARRELL CYBRIX LLC
230 Stuart St, Denver, CO 80219, USA
Phone: +1 (404) 990-9437
Email: info@farrellcybrix.com